FAQs

    Frequently Asked Questions

    Here are some of the Common Questions about NFB answered.

    What services does Nairobi Fresh Basket offer?

    We provide fresh grocery delivery and errand services, including shopping, parcel delivery, and store pickups across Nairobi.

    You can place an order via WhatsApp, phone call, or through our website by sending your grocery list or errand request.

    Yes, we offer same-day delivery for orders placed early, depending on location and availability.

    We deliver across Nairobi/Kiambu and surrounding areas, and Countrywide. Contact us to confirm your location.

    Simply send your request, and our team will handle the task and deliver the results to you.

    We supply fresh fruits, vegetables, grains, dairy products, and household essentials.

    Yes, we accept custom shopping requests and will source the items for you where possible.

    Delivery charges vary depending on location and order size. Contact us for an exact quote.

    We accept M-Pesa and other convenient payment options.

    Yes, we supply bulk groceries for homes, offices, and businesses.

    We carefully select all items from trusted suppliers and fresh markets to ensure quality.

    Yes, we serve offices, restaurants, and small businesses with grocery supply and errands.

    Customer satisfaction is important to us. Contact us and we will resolve the issue promptly.

    Still need help? Send us a note.

    For any other questions, please write to us on info@nairobifreshbasket.co.ke or whatsApp +254797408872